Help Desk Outsourcing can reduce your costs by 70%
How does reducing your Help Desk running costs by 70% sound?
Great customer service is essential for all businesses of all sizes. Whilst the sole trader is able to attend to his/her customers personally, as a business gets larger it gets harder and expensive to maintain great customer service.
Often, businesses grow without a realistic budget for the customer service department, eventually leading to a deterioration in customer satisfaction, which can lead to a number of customers going elsewhere.
Reliable & Flexible Help Desk outsourcing service from
a UK company with offshore offices.
Speak to an Advisor in UK to organise your Help Desk outsourcing today.
No credit card required. Cancel anytime
Help Desk Outsourcing is the solution. Flexible and Affordable
Our Help Desk outsourcing solution is an excellent cost effective solution for businesses for all sizes. You essentially hire virtual employees on a monthly salary of only £339, and that is the net cost to you. You can choose how many outsourced virtual employees you need in your help desk team and we will set this up for you within 2 weeks (or according to you given deadline).
So how does it work technically?
Getting your outsourced Help Desk up and running is very simple. We do most of the leg work on our side and advise you on a few simple adjustments you need to make on your side and that is it.
You most likely have an existing help line for your customers . We will arrange an exclusive local number for you to forward / redirect all your help line calls to. This will be a dedicated line or you that only your virtual help desk team can access. It is as simple as that.
You will certainly want to train your outsourced virtual employees prior to engaging them on real live customer calls, we will advise you on the best methods to do this from the comfort of your office via video conference etc. You most probably would also want to give each member of your virtual help desk team a troubleshooting manual that acts a reference point when dealing with customer queries.
How to Get Started with Help Desk Outsourcing
Outsource to India today in 3 simple steps and you could be working with your outsourced virtual team within 2 weeks.
1. Tell an Advisor what you need
Contact us today using the form on the top right and an Advisor will get in touch within 24 hours
2. Your advisor will arrange your virtual team for you
One advisor will manage the entire process for you. Your advisor will source the right team and introduce you to the team
3. Get Started with your virtual team
Get started with your virtual team, deliver appropriate training and what them work as you had planned
Reliable & Flexible Help Desk outsourcing service from
a UK company with offshore offices.
Speak to an Advisor in UK to organise your Help Desk outsourcing today.
No credit card required. Cancel anytime
Why outsource with Staff India?
Here are a few of the reasons why you should outsource to india with us. We make it comfortably, affordable and easy for you to outsource work to india. That's a Promise!
Founded by ex-Accenture Consultants
Staff India is led by our founder an ex-Accenture Consultant. He brings world class skills learnt by the world's leading business process outsourcing company, Accenture.
UK based Company
We are an UK based Company, working with a UK mentality and approach to clients. We certainly will be speaking the same language throughout the process. Our Consultants are based in UK, live in UK and are the first point of contact for all our clients.
No long term contracts
No contracts, no tie ins. You hire and fire your virtual employee as you would a regular local employee in your own office. We do not tie to you 6 months contracts as many outsourcing companies do.
No start up costs
No start up costs, no fees, no commission. No hidden costs, period. The price we quote is the price you pay and thats it. We even provide the tools such as laptop, desk, printer, scanner etc for your virtual employee to work effectively for you.
Open 24 x 7
Whether you are based in the UK or the US. Whether you need virtual employees to work 9am-5pm your local time or you want them to work night shifts, we have it all covered. Our offices are effectively open 24hours per day.
Our Unique Solution
Our business model is unique, in that outsourcing work to virtual employees from Staff India is like hiring an employee in your local office, the only difference is that the outsourced virtual employee is located in our offshore offices. Imagine having an employee in your same building but a different floor or cabin with the doors locked.
3 stage recruitment process
Hiring Our staff are hand picked by our founder ex-Accenture Consultant. Our staff go through a 3 stage interview process. This ensures we select the most capable candidates to work for Staff India and eventually for our clients. All our staff are educated to degree level and possess good English speaking and writing skills.
Client Satisfaction
On rare occassions we do get it wrong when matching virtual employees with our client requirements. Or it may be the case that your expectations were higher than being delivered by your assigned virtual employee. No problem; we will change your employee for another employee if you are not happy with your existing virtual employee. No costs, no fees.
Request more details on outsourcing work to India
Get in touch and an advisor based in UK will contact you to give you more details to help you make a decision.
Your 30 Days Money Back Guarantee
This is a bold promise, and we stick by it, because we are confident we can make this work for you.
If for any reason, your Virtual Employee is unable to fulfil his or her duties with you to a reasonable standard, just let us know in the first 30 days and you will get a Full Refund, or we will change your Virtual Employee for someone more suitable.
