Outsource Chat Support
Full time or part time Chat Support agents for your business from only £3.99 per hour.
See what we can do for you today - Request a Call BackSkilled Chat Support agents at a fraction of the cost
Customers expect immediate support, whilst they are making a purchase and after they have made a purchase, since they compare their experiences with a brick and mortar based store model. Live chat on your website is becoming a very popular way of engaging customers and providing instant support to customers, resulting in higher levels of customer satisfaction and loyalty.
Customers prefer to chat
There is a reason why more and more companies are choosing to implement chat solutions on their website, It simply boils down to customer preference. As oposed to waiting for an operator on the phone line, consumers are resorting to online chat facilities to get their answers.
Reduce your costs by 70%. Outsource chat support to Staff India
At Staff India we provide chat support agents who work on your chat support system providing your customers with an engaging experience. You can choose to have chat support agents on a shift basis, full time, part time, or even 24 hours of the day! We have it all covered.
All our agents work from our offshore offices based around the indian sub-continent, so you get skilled agents at a fraction of the cost.
Contact Us now Pricing How it Works
Why SHOULD you outsource Chat Support?
Total Cost of Ownership
By outsourcing, you are relieving your business from all the extra work and cost that comes with developing a chat support team. This includes hiring empoyees, training, providing the infrasturure, and along with many of the other indrect business costs, such as the cost of sick leave by an employee.
By outsourcing you eliminate a substantial amount of your fixed costs, plus you benefit from a lower running cost, giving you a win win situation. Your dedicated Consultant will help you 'make it happen' and get the most out of your chat support team.
Chat to us about your needs
Scaling UP (or down)
Outsourcing with the right partner gives you immense flexibility. There comes a time in every business where demand for your services either increase or decrease.
By outsourcing your chat support you can increase (or decrease) your chat support team size according to the business requirements, with no added costs. We source qualified employees, we facilitate the training and we provide the office & desk space, we provide the computing and infrastructure.
Chat to us about your needs
Quality Control
Outsourcing your chat support can also mean there is a risk of losing control over the quality of the service your customers receive. But not with Staff India.
With our solution you keep control of everything. You manage your chat support team your way, we make this process of managing remote employee easy and simple for you. A key function you will want to include is regularl feedback meetings with your virtual team so that you can listen to what your customers are saying.
Chat to us about your needs
What our Live Chat Support service can do for you?
Staff India's live chat supporting services on your website can give you several benefits :
Helping customers in find what they need
Instant sales through cross-selling of products facilities for customers
Enhancing customer reliability and loyalty by providing answers to customer different queries
Gathering real-time data about your website traffic and visitor information
Why outsource Chat Support to Staff India?
At Staff India we have a growing team of technical employees who are ready to work with you. With a team of around 70 technical individuals, and still growing, we are sure to have the right people for your business. Here are a few reasons why you might choose to outsource your chat support function with Staff India:
1. Growing team of technical employees. We hire on demand. Tell us what you need and we will hire the right people.
2. We are a small company, this gives us the strength to focus on our client on a personal level.
3. Your dedicated UK based Consultant will be always available to address your needs.
4. Competitive salary rates - this is largely achievable due to the job market we operate in.
5. Our employees have an almost neutral accent, this is mainly achievable due to the region we are in, where the standard strong indian accent is not prominent.
6. 24/7 support for your business. We are open 24 hours with people working around the clock.
Chat to us about your needs
Meet some of our Chat Support Agents
Here a a few of our virtual assistant at work, one of these virtual assistants could be working with you today.
Mick & Colleagues
Chat Support Agents
Steven & Colleagues
Chat Support Agents
Your 30 Days Money Back Guarantee
This is a bold promise, and we stick by it, because we are confident we can make this work for you.
If for any reason, your Virtual Employee is unable to fulfil his or her duties with you to a reasonable standard, just let us know in the first 30 days and you will get a Full Refund, or we will change your Virtual Employee for someone more suitable.
