In Human resources the focus is on developing strategies and policies, standards in wide range of areas such as:
Recruitment, selection, this includes developing job descriptions, preparing advertisements, checking application forms, shortlisting, interviewing and selecting candidates;
Organizational design and development
Business transformation and change management
Performance, conduct and behavior management
Industrial and employee relations
Human resources (workforce) analysis and workforce personnel data management
Compensation, rewards, and benefits management, Payroll, employee benefits (Health, Medical, Life insurance, cafeteria, etc), maintaining records relating to staff
Interpreting and advising on employment legislation;
Training and development (learning management), analysing training needs in conjunction with departmental managers.
Administration (producing checks, handling taxes, dealing with sick time and vacations)
working conditions, performance management, equal opportunities, disciplinary procedures and absence management;
hiring and firing, risk management (workers’ compensation, dispute resolution, safety inspection, office policies and handbooks) and others.
For most business, personnel is its largest
cost. People are talented, dedicated and
valuable, but they're also expensive and
sometimes complicated to manage. A familiar
concept to numerous entrepreneurs is the
practice of utilizing outside firms that
handle the work that is performed in a company,
small businesses have done so by outsourcing
their accounting, payroll processing and
distribution along with other important responsibilities
and functions of a HR department. Large companies
do the same simply because it is cost efficient.
HR Outsourcing Is the process where a Company
takes certain parts (or the whole) of its
existing Human Resources responsibilities
and it is outsourced to be managed on an
ongoing basis by another company.
It does not however, remove your control
over your own HR, and in fact provides you
with a far greater degree of control. This
is achieved by providing the Line Managers
with high quality advice, methods, processes
and systems, which allow them to more efficiently
and effectively manage their staff and their
HR.
HR outsourcing services generally fall loosely
into four categories: PEOs, BPOs, ASPs, or
e-services.
PEOs
A Professional Employer Organization (PEO)
assumes full responsibility of your company's
human resources administration. It becomes
a co-employer of your company's workers by
taking full legal responsibility of your employees,
including having the final say in hiring, firing,
and the amount of money employees make. The
PEO and business owner become partners, essentially,
with the PEO handling all the HR aspects and
the business handling all other aspects of
the company.
By proper definition, a service is only a PEO
when it takes legal responsibility of employees.
But take note--some HR outsourcing services
like to use the recognized term "PEO" when
they handle the primary aspects of HR like
payroll and benefits, yet they do not take
this legal partnership.
BPOs
Business Process Outsourcing is a broad term
referring to outsourcing in all fields, not
just HR. A BPO differentiates itself by either
putting in new technology or applying existing
technology in a new way to improve a process.
Specifically in HR, a BPO would make sure a
company's HR system is supported by the latest
technologies, such as self-access and HR
data warehousing.
ASPs
Application service providers host software on the Web and rent it to users—some ASPs host HR software. Some are well-known packaged applications (People Soft) while others are customized HR software developed by the vendor. These software programs can manage payroll, benefits, and more.
E-services
E-services are those HR services that are Web-based. Both BPOs and ASPs are often referred to as e-services.
More and more businesses are turning to Human Resources Outsourcing as a way of removing the burden of administration and changing their focus back to people focused strategies. They are looking for operational efficiency, the ability to provide excellent service to their employees and looking to save costs on Human resources, which often is not even carried out at the same location. It is one thing that can make the difference between efficient and inefficient employment of resources for businesses, especially small and medium-sized concerns. Resources not utilized fully could lead a business towards higher operating costs and loss. Setting apart a substantially large chunk of the company’s resources and income for an HR department prevents the resources from benefiting the company’s productivity and capacity for greater income generation.