Outsourcing Customer Service and Support
Are you looking for a capable team to outsource your Customer Service and Support?
Look no further. At Staff India, we help our clients build virtual teams for customer support. You simple tell us what you need and your objective, and we will organise a capable team for you.
You may be thinking about offshoring or outsourcing your customer service team? or perhaps you need additional support giving you 24/7 cover for your operations?
We provide virtual employees who work from our offshore offices, directly for you. These virtual employees will be:
Challenge us to reduce your costs by 70% - Request a Call Back- Selected according to your criteria and requirements.
- All virtual employees will be minimum degree educated and conversant in english.
3 Steps to outsourcing your customer service and support
1. Tell an Advisor your data entry needs
Contact us today using the form on the top right and an Advisor will get in touch within 24 hours
2. Your advisor will arrange your data entry team for you
One advisor will manage the entire process for you. Your advisor will source the right team and introduce you to the team
3. Get Started with your data entry team
Get started with your virtual team, deliver appropriate training and what them work as you had planned
Contact an Advisor now Request a Call Back
Reliable & Flexible Customer Service Outsourcing from
a UK company with offshore offices.
Speak to an Advisor in UK to organise your outsourcing today.
It's FREE for 1 Week
No payment required. Cancel anytime
What kind of Customer Support are you looking for? Email Support? Chat Support? Telephone Support? Technical Support?
Email or Ticketing Customer Service
Providing email support is a very popular method of customer support for most businesses nowadays.
At Staff India we help you keep your costs absolutely minimal by equipping every customer support agent with the computing they need to work on your email support.
I'd like to Hire a Team I need just one personTelephone Customer Service
When you decide to outsource telephone customer service, you most probably want a virtual team who doesnt have a strong accent.
At Staff India we provide you with virtual employees with a close to neutral and natural accent for your customer service team.
I'd like to Hire a Team I need just one person
Technical Support Customer Service
Your product or service may be technical, therefore requiring technical people to provide your technical support.
We have the right technically sound candidates to help you create a cost effective technical support team.
I'd like to Hire a Team I need just one personLive Chat
Customer Service
Providing live chat for customers is becoming an increasingly popular way of providing customer support.
Our fast typing virtual employees are waiting to serve your customers.
I'd like to Hire a Team I need just one person
Reliable & Flexible Customer Service Outsourcing from
a UK company with offshore offices.
Speak to an Advisor in UK to organise your outsourcing today.
It's FREE for 1 Week
No payment required. Cancel anytime
Why SHOULD you outsource Customer Service and Support?
Total Cost of Ownership
By outsourcing customer service and support, you are relieving your business from all the extra work and cost that comes with developing a customer support team. This includes hiring empoyees, training, providing the infrasturure, and along with many of the other indrect business costs, such as the cost of sick leave by an employee.
By outsourcing you eliminate a substantial amount of your fixed costs, plus you benefit from a lower running cost, giving you a win win situation. Your dedicated Consultant will help you 'make it happen' and get the most out of your customer service and support team.
Chat to us about your needs
Scaling UP (or down)
Outsourcing with the right partner gives you immense flexibility. There comes a time in every business where demand for your services either increase or decrease.
By outsourcing your customer service and support you can increase (or decrease) your customer support team size according to your business requirements, with no added costs. We source qualified employees, we facilitate the training and we provide the office & desk space, we provide the computing and infrastructure. If you need to downsize for any reason, we can do this seamlessly for you.
Chat to us about your needs
Quality Control
Outsourcing your customer service and support can also mean there is a risk of losing control over the quality of the service your customers receive. But not with Staff India.
With our solution you keep control of everything. You manage your chat support team the way you want. We make this process of managing remote employee easy and simple for you, with your Consultant supporting you all the way. A key function you will want to include is regular feedback meetings with your virtual customer service and support team so that you can listen to what your customers are saying.
Chat to us about your needs
Why outsource Customer Services and Support to Staff India?
At Staff India we have a growing team of technical an non-technical employees who are ready to work with you. With a team of around 100 individuals, and still growing, we are sure to have the right people for your business. Here are a few reasons why you might choose to outsource your chat support function with Staff India:
1. Growing team fo technical non-technical employees. We hire on demand. Tell us what you need and we will hire the right people.
2. We are a small company, this gives us the strength to focus on our client on a personal level.
3. Your dedicated UK based Consultant will be always available to address your needs.
4. Competitive salary rates - this is largely achievable due to the job market we operate in. - only £3.99 per hour.
5. Our employees have an almost neutral accent, this is mainly achievable due to the region we are in, where the standard strong indian accent is not prominent.
6. 24/7 support for your business. We are open 24 hours with people working around the clock.
Chat to us about your needs
Meet some of our Customer service and support Agents
Here a a few of our virtual assistant at work, one of these virtual assistants could be working with you today.
Mick & Collegues
Customer Service and Support Agents
Sam & Colleagues
Customer Service and Support Agents
Jane & Colleagues
Customer Service and Support Agents
Your 30 Days Money Back Guarantee
This is a bold promise, and we stick by it, because we are confident we can make this work for you.
If for any reason, your Virtual Employee is unable to fulfil his or her duties with you to a reasonable standard, just let us know in the first 30 days and you will get a Full Refund, or we will change your Virtual Employee for someone more suitable.
